SHIPPING POLICY

Order processing time

Please allow 1-2 business days for processing for your order to be shipped.

🚀Fly to the whole country

Standard shipping: 7-15 business days

Orders under £79.9.00: Delivery £9.99
Orders over £79.9.00: Free delivery
Logistics: DHL, UPS, USPS, CNE, JCEX, Cloud Express

During peak seasons and promotions, delivery time may be slightly longer.

tracking number

You will receive an email when your order has shipped. Tracking number will be provided. Shipping information is usually updated from the courier service within 1 to 2 days. You may need to track again after a few days, if there is still no update please email ncosor@outlook.com to follow up on your order.

cancel order

All orders can be canceled before shipping. If your order has been paid for and needs to be changed or canceled you must email ncosor@outlook.com within 30 minutes. Unfortunately, once the packaging and shipping process has begun, it cannot be canceled.

Exceeded delivery time

If your order is delayed please contact us by email ncosor@outlook.com and we will promptly check the situation with the shipping company. Thank you for your understanding and support.

Unclaimed orders

We are not responsible for any packages returned to us that are refused, unclaimed, undeliverable or returned to us due to an incorrect or insufficient address.

individual package

In some cases, an order may be split into different packages due to any of the following reasons: Certain items may be out of stock or there may be weight restrictions imposed by the post office on regular shipping.

If you have questions about this policy, please contact us via the form below or contact us at ncosor@outlook.com.